Refund policy
Our Commitment We want you to love your order. Because all products are custom made-to-order through Printful, we are unable to accept returns or exchanges for buyer's remorse or sizing issues. Please review our size guides carefully before ordering.
Damaged, Defective, or Wrong Items If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at [your email address]. Include your order number and a clear photo of the issue. We will work with Printful to offer a free replacement or refund at no cost to you.
Lost Packages If your package is lost in transit, contact us and we will open an investigation with the carrier. If the package is confirmed lost, we will send a replacement or issue a full refund.
Cancellations Orders can only be cancelled within 24 hours of being placed, before production begins. Once an item is in production, it cannot be cancelled.
Non-Returnable Items Because products are printed on demand, we do not accept returns for:
- Change of mind
- Incorrect size selection
- Items that have been worn or washed
Contact Us For any issues, reach out to us at [your email address] and we'll make it right.